At Mama Fran’s BBQ, we take pride in our food and your satisfaction is important to us.
Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, please contact us within 2 hours of delivery or pickup.
Refunds may be issued in the following cases:
To request a refund, contact us at mamafransbbq@yahoo.com with your order number and a description of the issue.
Orders may be canceled within 15 minutes of placing the order by calling us directly. Orders already being prepared may not be canceled.
If you have questions about this policy, please contact us at: mamafransbbq@yahoo.com 5627261374 2336 Pacific Avenue, Long Beach, CA